Tuangru’s all-in-one data center management software allows you to seamlessly monitor the three layers of your data center: facility (UPS, CRAC, environmental), IT (servers, storage, network devices) and virtual (VMs). Use these DCIM tools for continuous monitoring, alerting and reporting on your entire data center facilities, IT assets, and virtual environment through your preferred web browser.
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Benefits of Tuangru DCIM Tools:
Allocate and reserve space in your data center
Reduce costs through power, compute & software efficiencies
Reduce mean times to repair (MTTR)
Eliminate manual errors through our Auto-Discovery tool
Enjoy a single pane-of-glass, single source of the truth
Easily communicate IT’s value to the overall business
To learn more about Tuangru DCIM Tools, contact us or visit:
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While many data center managers can benefit from RaMP’s full feature set – including server discovery and monitoring, tasks and workflow, asset management, automated network end to end connectivity, and monitoring via Modbus and BACnet – others simply want to manage power in the data center. RaMP Power gives you the features you need at a price you can afford.
RaMP Power discovers and manages all SNMP power equipment including rack PDUs, PDUs, and UPSs, as well as monitoring environmental conditions. RaMP Power allows users to lay out their data center with the easy to use editor and track power and temperature by rack.
Track power usage and capacity based on your needs
RaMP Power benefits
Allows setup in minutes or purchase the optional installation package and No Limits Software will do the installation and setup
Simple license model allows customers to buy in blocks of 25 devices
Track power usage and available capacity based on row, room or other user-defined parameters such as department
Visual view of the power chain highlights potential points of failure
Alerts provide notification of power and environmental problems
Add more devices or move to the full RaMP version by simply upgrading the license; all data will be moved over automatically
RaMP 3.6 provides a number of new features including a new data center view!
New Data Center View
The data center view was completely rewritten for Version 3.6 and now supports the ability to zoom and pan around the data center
RaMP 3.6 data center view provides multiple layers which can be turned on or off to better show the information that is important to you
Customize the view to your needs. Display both below floor and ceiling assets. Turn on data values. Turn off the background grid. Place your own labels. Display rack utilization, power, temperature, asset type, or name.
Support for New Device Types
RaMP 3.6 now supports breakers, chillers, CRAHs, and busways
RaMP now allows users to create their own BACnet and Modbus definitions
Version 3.6 includes the latest version of our BACnet library to provide more efficient BACnet processing
Added support for the TCL protocol
Added support for integration with third party REST APIs
Added support for Tridium JACE controller
Added support for vCenter SNMP trap management
New dashboards for network storage views
Added support for equipment from F5 Networks, Nexsan, Geist, TPT, DencoHappel, Reillo, Airdale, Bomgar, and many others
Enhanced Alarm Notification
RaMP 3.6 adds the ability to alarm based on the status of a logical group. If your application needs 4 servers to perform its function, RaMP will alert you if any of the servers have an issue which may impact your application.
RaMP 3.6 adds the ability to escalate an alarm and also allows you to delay sending an alert, which can reduce alert traffic when a data value is fluctuating around a warning threshold
RaMP 3.6 now integrates with Callfire phone dialing system to allow RaMP to call users to inform them of alerts
Added ability to create two-stage warnings for asset end of life
New alert dashboard provides an easy way for users to track new alerts
RaMP 3.6 allows users to un-acknowledge an alarm
Workflow Enhancements
RaMP 3.6 adds the ability to automatically adjust task dates based on the workflow due date
Users can now add system-defined and user-defined fields to all tasks
RaMP 3.6 adds additional audit trail logging for all workflow steps
RaMP 3.6 adds automated workflow steps for typical tasks such as reserving space for a new asset, decommissioning an asset, and auto-discovering a new asset
Data Logging Enhancements
RaMP 3.6 provides greater detail for all data points and adds a “last hour” graph to go with the “last day”, “last week”, and “last month” one-click graphs
RaMP 3.6 provides easy threshold modifications for all power devices
Other Enhancements
Ability to create both user and global ad hoc reports
New report for rack contents
Enhanced search now supports asset cost information
Added ability to attach documents to leases, purchases, and contracts
Added ability to add custom fields to logical and physical groups
Added memory monitoring for servers and virtual machines
While many data center managers can benefit from RaMP’s full feature set – including server discovery and monitoring, tasks and workflow, asset management, automated network end to end connectivity, and monitoring via SNMP, Modbus, and BACnet – others simply want to be able to track their assets in the data center. RaMP Asset gives you the features you need at a price you can afford.
RaMP Assetprovides management of data center assets, from virtual machines to IT equipment (servers, storage, and network) to facilities equipment (power and cooling). RaMP Asset allows users to lay out their data center with the easy to use editor and to populate the racks to provide rack level asset management.
RaMP Asset benefits
Application allows setup in minutes; purchase the optional installation package and we’ll do all of the setup work for you
Simple license model allows you to buy based on the number of racks
Drag and drop features allow you to quickly place equipment in racks and make network and power connections
Associate documents with any assets to track purchase orders, user guides, warranties, and so on
Change log allows you to track all changes made to your assets
Add more racks or move to the full RaMP version by simply upgrading your license
Rack Management Platform (RaMP) is an end-to-end hardware and software solution for comprehensive real-time monitoring and inventory analysis combining exact location with system configuration and power and environmental properties.
RaMP Software
The RaMP Application Server provides full scalability for even the largest data centers. It was designed to communicate with multiple data collectors and RaMP Gateways to collected detailed information for all equipment in your racks.
RaMP uses measured power data from rack PDUs and individual devices combined with proprietary power calculation algorithms to calculate power to the device level. This data is then run through additional calculations to provide real-time failover analysis of all racks in your data center.
RaMP Hardware
The RaMP Application Server provides the following functionality:
Dashboard driven user interface
User alerts and notification
Communicates with RaMP Data Collectors to provide real-time power and environmental monitoring
Communicates with RaMP Gateways to provide device configuration and change management
Web services API provides communication with external systems
Enhanced reporting package provides ability to quickly and create fully customized reports using Microsoft Word
No Limits Software solutions eliminate the need for manual audits by automating manual and unreliable processes. The Rack Management Platform (RaMP) solution allows you to understand where the device is located, what power is consumed at the device and rack level, when any physical or logical changes are made, how the device configured and why servers may not be operating in an efficient manner.
100% data accuracy through automated discovery of detailed device information
Track device location down to the rack unit
Real-time data center auditing for IT asset accounting compliance (SOX, CFR-11)
Automated change control to reduce mean time to repair and increase availability
Power and environmental monitoring down to the device level
Enhanced capacity planning to reduce stranded power and shutdown risks
Server monitoring to identify servers which should be retired or consolidated
Handheld applications (Blackberry, iPad, iPhone and Android)
No Limits Software solutions eliminate the need for manual audits by automating manual and unreliable processes. The Rack Management Platform (RaMP) solution allows you to understand where the device is located, what power is consumed at the device and rack level, when any physical or logical changes are made, how the device configured and why servers may not be operating in an efficient manner.
Where
Where is it? Patent-pending technology locates device down to the rack unit
Where do I have capacity for more equipment? Capacity planning based on real values reduces stranded power and shutdown risks
What
What is in the rack? Retrieves detailed device information using multiple protocols
What are the environmental conditions in the rack? Collects readings from server sensors and rack environmental monitoring systems
When
When was that equipment change made? Automated comprehensive log of all hardware and software configuration changes, even unauthorized and undocumented equipment changes
When is a hardware and software inventory compliance audit required? RaMP will do this automatically on an ongoing basis
How
How much power is it using? Collects power usage from rack PDUs, individual devices and other power meters
How much does it cost to run a server?
How much rack power and cooling capacity do I have left and when will it run out?
Why
Why might this server be a good candidate for decommissioning or virtualization? Identifies “ghost” servers and other servers with low CPU utilization
Automated IT Asset Management
Asset management is only as accurate as the data which is entered into the system. In a survey of the International Association of IT Asset Managers (IAITAM) members, respondents said that 85% accuracy rate for tracking IT assets was above average and that a 90-95% rate was exceptional. With a 10% error rate a data center with 5,000 servers will have inaccurate data for as many as 500 of the servers.
The RaMP solution provides 100% accurate data by eliminating the manual data entry of IT assets. It can be leveraged as a standalone solution or the published web services API can be used to integrate the data with popular service desk, asset management or Data Center Infrastructure Management (DCIM) solutions.
100% data accuracy
Enhance your current asset management solution with automated discovery of detailed device information including physical location to the rack unit
Combine real-time data with detailed asset information to reduce shutdown risk and stranded power
Analyze server CPU usage versus power usage to determine which servers should be retired, consolidated or migrated
Actively search for “ghost servers” and servers which are not using power management
Web services API allows integration with leading asset management (e.g. Emerson (Aperture/Avocent), nlyte, Rackwise) to provide increased data accuracy and real-time data
Eliminating Physical Audits and Inventory
RaMP Eliminating Data Center Audits
Whether mandated as part of Sarbanes-Oxley, CFR-11 or internal accounting, every data center requires periodic physical audits to be performed. These audits can be very time consuming and expensive. Historically, there has never been an automated way of connecting physical location to device to configuration. The process usually requires a team of people to inspect each IT device and record the information on a clipboard, a handheld device or computer. The accuracy of the audit is highly dependent on the people who perform the audit, but rarely exceeds 90% accuracy in practice. A simple audit can last anywhere from a few days to weeks or even months.
The RaMP solution ensures that IT devices, including their exact location and configuration, are tracked automatically. This eliminates the need for manual audits and supports the requirement to ensure compliancy, security and financial accountability.
Sarbanes-Oxley (SOX) audits
Comprehensive hardware and software inventory analysis
CFR-11 audits
Automating the Data Center Change Management Process
In an ideal world, everyone would follow procedures when changes are to be made to an IT or facilities asset. Unfortunately, this is not always the case. Changes are frequently made without the proper authorization and without following the proper process. An asset management system will be unaware of these changes because they were never entered into the system. Studies have found that 80% of outages are due to a change, and that 80% of the mean time to repair is trying to find out what changed. By reviewing a log of changes, problem managers can recommend a fix to the problem over 80% of the time, with a first fix rate of over 90%. Organizations which implemented automated change auditing are usually surprised and alarmed to see how many changes are being made ‘under the radar’. The ability to track both authorized changes and detected changes – changes made but not necessarily authorized – is key functionality needed to reduce MTTR and increase overall system availability.
80% of system outages are due to changes made in the data center and 80% of mean time to repair is determining what changed
By reviewing the RaMP change log, problem managers could recommend a fix to the problem over 80% of the time, with a first fix rate of over 90%
Automated change auditing allows you to see how many changes are being made without authorization
Managing the Power Down to the Device Level
IT asset management systems often use either nameplate values – the manufacturer’s value to indicate the equipment’s maximum power draw – or an arbitrary percentage of the nameplate value (known as the de-rated, budgeted or design value) to “measure” a device’s power usage. This information is used for capacity planning purposes and to determine optimum placement of new equipment in a rack.
Inaccurate rack power data can result in stranded power or system downtime.
If the rack power usage is estimated on the high side, there is the potential for stranded power. Under this scenario the data center manager opts to not add any additional equipment to the rack because it appears to be at its capacity for power. In actuality, there may be plenty of available power, resulting in a waste of valuable rack space, PDU breaker capability and overall PDU power. Estimating rack power usage on the low side has the even more serious potential consequence of system downtime. Under this scenario the data center manager, believing there to be adequate available power, continues to add equipment to the rack. When the power usage exceeds the available capacity, breakers trip, servers go down, and system availability is impacted.
RaMP monitors rack power devices to determine true power usage at the rack level
RaMP monitors servers to determine true power usage at the device level
Proprietary algorithms allow RaMP to provide accurate power estimations for devices even if they don’t return a power reading themselves
Alerts & Notifications
One of the most common issues in a data center is the failover of a power device having a cascading effect on other downstream devices. RaMP will alert you to potential redundancy problems by continually monitoring power and calculating the impact of failed devices. In addition, RaMP will alert you of unauthorized changes in the data center by comparing discovered changes with those which have been previously authorized.
RaMP is designed to integrate with leading service desk vendors (e.g. BMC/Remedy, IBM Maximo, HP OpenView/Peregrine) to connect to standard processes, generate support tickets and systems
Real-time monitoring of power and environmental conditions
Real-time failover analysis down to the rack PDU level
Web services API allows integration with leading service desk vendors (e.g. BMC Remedy, IBM Maximo and HP OpenView Peregrine) to connect to standard processes already in place