Maintenance Management

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Maintenance Management for data centers, computer rooms, and server rooms includes a series of activities scheduled to allow proper intervals between activities and to maintain continuous operations for the networks they support. Before opening a facility, maintenance management should be considered including various topics such as:

  • Who will perform maintenance management for facilities infrastructure products?
  • Who will perform maintenance management for IT network products?
  • What tools will be used to maintain service records for facility and IT equipment?
  • Where do the preventive maintenance management records reside?
  • What are the manufacturers recommended preventive maintenance management work plans, schedules, parts, training, and activities?
  • How can the company verify maintenance schedules and activities are completed accurately and in a timely manner?

To support data center, computer room, and server room managers, PTS offers preventive maintenance management service agreements to ensure the quality and reliability of the critical systems within the facility. PTS management and field technicians are well versed in the preventive maintenance approaches and schedules for all major facility and IT original equipment manufacturers. PTS service plans are available for (as applicable):

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(Click image to view full-size)

At the core of providing any of these levels of service is PTS’ purpose-built Data Center Maintenance Management Software (DCMMS) solution. This software allows PTS to effectively and efficiently manage and track maintenance activities, service histories, warranties, service contracts, parts inventory, work orders, and other details for all assets under Data Center Managed Maintenance support.

To learn more about the PTS Data Center Maintenance Management Software Solution (DCMMS) visit the DCMMS home page or one of the links below.




Additional DCMMS Links

Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.

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