IT Infrastructure Management

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For an organization’s information technology, IT infrastructure management is the management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness. Infrastructure management is sometimes divided into categories of systems management, network management, and storage management. Infrastructure management and Data Center Management products are available from a number of vendors including Hewlett-Packard, IBM, and Microsoft.

Among other purposes, IT infrastructure management seeks to:

  • Increase availability
  • Meet service level agreements
  • Reduce risk
  • Reduce cost
  • Increase data center efficiency
  • Provide information to upper level management

Although all business activities depend upon facility and IT infrastructure management, planning, and projects to ensure its effective management, these items are typically undervalued to the detriment of the organization. According to IDC, a prominent research firm, investments in infrastructure management have the largest single impact on an organization’s revenue.

For example, Uninterruptible Power Supplies Maintenance or UPS Maintenance is critical to maintaining uptime within the data center or computer room. Failure to adhere to manufacturer preventative maintenance recommendations may negate warranties, cause premature failures, and force replacement before expected end of life for the system.

The PTS Data Center Maintenance Management Software solution (DCMMS) provides a complete & integrated managed solution for operational maintenance of IT infrastructure in the data center.

To learn more about the PTS Data Center Maintenance Management Software Solution (DCMMS) visit the DCMMS home page or one of the links below.




Additional DCMMS Links

Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.

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