At the core of providing any of these levels of service is PTS’ purpose-built Data Center Maintenance Management Software (DCMMS) solution. This software allows PTS to effectively and efficiently manage and track maintenance activities, service histories, warranties, service contracts, parts inventory, work orders, and other details for all assets under Data Center Managed Maintenance support.
After documenting and establishing a process for tracking and maintaining facility assets, PTS can assign a data center facility maintenance expert for infrastructure, contractor, and entitlement management of the data center facility itself. Moving from basic oversight, PTS can provide periodic onsite inspections as well as part- or full-time facility management personnel. This allows clients to focus on other mission critical activities such as IT management and maintenance, budgeting, or build-outs. Our premier service, Level 6, includes complete 7x24x365 onsite support and management.
We accomplish delivering professional maintenance management by first developing a custom Data Center Maintenance Plan for the site and then implementing it. We follow this by scheduling the maintenance services, inspecting the work on a regular basis, and tracking these activities in DCMMS. Finally, we maintain all records on a real-time basis to ensure a detailed portfolio maintenance related documentation exists, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more.
| FEATURES | BENEFITS |
| Develop and manage a data center maintenance plan | Provides a complete & integrated managed solution for operational maintenance of data center support infrastructure |
| Provide a PTS data center facility maintenance expert | Assures industry accepted maintenance management tools, techniques, and practices are utilized to maintain facilities and supporting infrastructure |
| Schedule qualified and approved service personnel | Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance |
| Periodically inspect all performed maintenance services | Assures all maintenance services have been performed in accordance with established procedures |
| Site specific documentation | Provides a portfolio of maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more |
| Computerized Maintenance Monitoring Software (CMMS) | Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance |
To learn more about PTS consulting services to support data center, computer room, and server room design, build, management, and maintenance, contact us or visit:
- PTS Data Center Planning & Pre-Design
- Data Center Feasibility Consulting
- Data Center Project Cost Estimating
- Data Center Power & Cooling Systems Analysis
- Data Center Availability & Risk Assessment
- IT Implementation Services
- Data Center Support Infrastructure Equipment Services
- Data Center Support Infrastructure Monitoring Services
- Data Center Site Cleaning
- Data Center Operations & Maintenance
- Support Infrastructure Operations Review
Learn more about the PTS Data Center Maintenance Management Software (DCMMS) solution, an application designed specifically to support operations management of critical facility supporting infrastructure.
