PTS’ Data Center Maintenance Management Software solution (DCMMS) provides a complete & integrated management platform for operational maintenance of a data center and its support infrastructure.
Our goal in the development of this software is to provide a best-in-class solution aimed specifically at providing data center managers with a tool to manage all aspects of support infrastructure maintenance within the data center. In using this tool, organizations will increase their support infrastructure asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of data center maintenance.
DCMMS is a comprehensive application specifically designed to manage all support infrastructure assets within a data center. The solution is a web-based application which tracks all assets by type, manufacturer, age, and manages the assets against standard manufacturer-based maintenance schedules. All schedules, tasks, dates of service, problems, issues, resolutions, and other maintenance-based required items are tracked for each asset through the software system.
DCMMS Asset Information
From the equipment list, service administrators can drill down to retrieve detailed asset information, warranty information or service histories. Clicking on an asset’s location will display a visual view of the asset within the data center. Advanced search capabilities allow service staff to find the set of assets needed for maintenance and searches can be saved for reuse later.
DCMMS Service Routines
DCMMS provides pre-defined Service Routines such as those for planned/unplanned maintenance including preventative maintenance tasks for data center equipment (CRAC, PDU, UPS, etc.) with manufacturer recommended maintenance intervals, planned downtime, parts required, personnel availability, costs to service and full management reporting of issues and outcomes necessary to properly maintain the support infrastructure across all of a company’s data center facilities.
DCMMS Integrated Calendar
In addition, DCMMS provides an integrated calendar for easy preventative maintenance, work order management, and calendar-based scheduling. Drill down from the calendar view to a specific work order, site or date.
Optionally, on behalf of the client, PTS can maintain organization of all maintenance details through our Data Center Maintenance Management Service offering. Contact us for more information.
The DCMMS solution provides a solution previously unavailable to data center managers for effective and efficient maintenance of support infrastructure. This is the last step in the eleven-step process for proper management of a data center.
| FEATURES | BENEFITS |
| Complete maintenance solution for all data center and support infrastructure | Provides a first-of-its-kind maintenance management solution for data center and support infrastructure |
| Single repository of all maintenance activities by data center asset including both IT and facility infrastructure | Cost effective solution to maintain or track IT and facility assets in the data center |
| Track service history for all managed assets | Retain a complete service history by device |
| Loaded with pre-defined service tasks for data center infrastructure | Easily set up and deploy a data center maintenance plan; Provides a complete & integrated solution for operational maintenance of a data center |
| Provides complete maintenance profiles for all major support infrastructure in the data center | No need to research required maintenance cycles, parts and service needs for products, the system provides this intrinsically; significantly reduce time to establish maintenance schedules for all support infrastructure products |
| Create and track work orders with defined scopes-of-work | Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance |
| Track all device entitlements including warranty and service contracts | Prevent lapses in warranty and/or on-site service coverage |
| Calendar view | Visually organize service tasks, work orders, and maintenance resources via a calendar view |
| Maintain all site and device specific documentation | Provides a portfolio maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more |
| Extensive and automated reporting to allow tracking of maintenance and costs | Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance |
| Available as a client/server application or a PTS-hosted solution | Provides purchaser choice of capital versus expense for accounting purposes; don’t have to tie up your IT infrastructure for deployment |
| Ability to tie into real-time monitoring systems to provide condition-based maintenance (future release) | Active maintenance of assets; seamless integration with already deployed real-time monitoring systems |
| Able to interface with asset management systems to load existing data into the system quickly prior to launch (Future) | Easily set up and deploy system |
To learn more about maintenance management solutions and services, contact us or visit:
- Data Center Managed Maintenance (DCMM) Service
- Data Center Management
- Computer Room Management
- Server Room Management
- IT Infrastructure Management
Maintenance
- Facility Maintenance Software
- Maintenance Management
- Data Center Maintenance
- Computer Room Maintenance
- Server Room Maintenance
- Data Center Site Cleaning
Equipment
- UPS Maintenance Management
- Generator Maintenance Management
- Computer Room Air Conditioning (CRAC) Maintenance Management
- Support Infrastructure Equipment Services
Additional DCMMS Links
- Maintenance Management Software
- Data Center Facility Maintenance
- Computer Room Facility Maintenance
- Server Room Facility Maintenance
- Data Center Management Software
Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.
