DCMMS Brochure Request Received

Thank you for requesting the DCMMS  Brochure. If you’re in the US or Canada, you will receive an email containing the download link.

In the meantime, visit DCMMS home page or one of the links below:

DCMMS Brochure Request

DCMMS Brochure Request

PTS Data Center Maintenance management software brochureAt the core of providing any of these levels of service is PTS’ purpose-built Data Center Maintenance Management Software (DCMMS) solution. This software allows PTS to effectively and efficiently manage and track maintenance activities, service histories, warranties, service contracts, parts inventory, work orders, and other details for all assets under Data Center Managed Maintenance support.

After documenting and establishing a process for tracking and maintaining facility assets, PTS can assign a data center facility maintenance expert for infrastructure, contractor, and entitlement management of the data center facility itself. Moving from basic oversight, PTS can provide periodic onsite inspections as well as part- or full-time facility management personnel. This allows clients to focus on other mission critical activities such as IT management and maintenance, budgeting, or build-outs. Our premier service, Level 6, includes complete 7x24x365 onsite support and management.

Data-Center-Maintenance-Management-DCMMS-01-full

We accomplish delivering professional maintenance management by first developing a custom Data Center Maintenance Plan for the site and then implementing it. We follow this by scheduling the maintenance services, inspecting the work on a regular basis, and tracking these activities in DCMMS. Finally, we maintain all records on a real-time basis to ensure a detailed portfolio maintenance related documentation exists, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more.

FEATURES BENEFITS
Develop and manage a data center maintenance plan Provides a complete & integrated managed solution for operational maintenance of data center support infrastructure
Provide a PTS data center facility maintenance expert Assures industry accepted maintenance management tools, techniques, and practices are utilized to maintain facilities and supporting infrastructure
Schedule qualified and approved service personnel Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance
Periodically inspect all performed maintenance services Assures all maintenance services have been performed in accordance with established procedures
Site specific documentation Provides a portfolio of maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more
Computerized Maintenance Monitoring Software (CMMS) Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance

To learn more about PTS consulting services to support data center, computer room, and server room design, build, management, and maintenance, contact us or visit:

Learn more about the PTS Data Center Maintenance Management Software (DCMMS) solution, an application designed specifically to support operations management of critical facility supporting infrastructure.

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DCMMS Demo Request Received

Thank you for submitting a DCMMS  Demo Request. A PTS Representative will be contacting you shortly.

In the meantime, visit DCMMS home page or one of the links below:

DCMMS Demo Request

Request DCMMS Demo

At the core of providing any of these levels of service is PTS’ purpose-built Data Center Maintenance Management Software (DCMMS) solution. This software allows PTS to effectively and efficiently manage and track maintenance activities, service histories, warranties, service contracts, parts inventory, work orders, and other details for all assets under Data Center Managed Maintenance support.

After documenting and establishing a process for tracking and maintaining facility assets, PTS can assign a data center facility maintenance expert for infrastructure, contractor, and entitlement management of the data center facility itself. Moving from basic oversight, PTS can provide periodic onsite inspections as well as part- or full-time facility management personnel. This allows clients to focus on other mission critical activities such as IT management and maintenance, budgeting, or build-outs. Our premier service, Level 6, includes complete 7x24x365 onsite support and management.

Data-Center-Maintenance-Management-DCMMS-01-full

We accomplish delivering professional maintenance management by first developing a custom Data Center Maintenance Plan for the site and then implementing it. We follow this by scheduling the maintenance services, inspecting the work on a regular basis, and tracking these activities in DCMMS. Finally, we maintain all records on a real-time basis to ensure a detailed portfolio maintenance related documentation exists, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more.

FEATURES BENEFITS
Develop and manage a data center maintenance plan Provides a complete & integrated managed solution for operational maintenance of data center support infrastructure
Provide a PTS data center facility maintenance expert Assures industry accepted maintenance management tools, techniques, and practices are utilized to maintain facilities and supporting infrastructure
Schedule qualified and approved service personnel Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance
Periodically inspect all performed maintenance services Assures all maintenance services have been performed in accordance with established procedures
Site specific documentation Provides a portfolio of maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more
Computerized Maintenance Monitoring Software (CMMS) Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance

To learn more about PTS consulting services to support data center, computer room, and server room design, build, management, and maintenance, contact us or visit:

Learn more about the PTS Data Center Maintenance Management Software (DCMMS) solution, an application designed specifically to support operations management of critical facility supporting infrastructure.

Computer Room Maintenance

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Computer Room Maintenance is an important element to maintain IT network up-time. Because each room is unique, it is critical to develop a custom computer room maintenance program. To build a custom program, PTS performs a series of initiatives: computer room site surveys, assessments, and maintenance planning to verify a full range of environmental, air conditioning, electrical support, generators, and UPS systems support related to overall maintenance.

In addition to developing custom computer room maintenance programs, PTS can provide daily, weekly, and monthly maintenance on behalf of clients. To facilitate ongoing computer room maintenance, PTS leverages its Data Center Maintenance Management Software Solution (DCMMS).

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PTS Data Center Maintenance Management Software Solution (DCMMS) provides IT and Facility managers with the ability to schedule and track preventive computer room maintenance on data center infrastructure, create work orders and keep track of assets and spare parts required for maintenance. It also provides a number of reports to allow you to track costs and system downtime due to maintenance activities. The software provides a complete & integrated managed solution for operational maintenance for the data center and its support infrastructure.

DCMMS allows service management personnel to create work orders which access and leverage manufacturer recommended service schedules, parts, tasks, and time to complete. After the technician completes the work order, it can be reviewed and approved at the summary level by management personnel and tracked as history for specific assets.

To learn more about the PTS Data Center Maintenance Management Software Solution (DCMMS) visit the DCMMS home page or one of the links below.

Management

Maintenance

Equipment

Additional DCMMS Links

Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.

Computer Room Management

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Computer Room Management activities have increased as these facilities become more sophisticated with more large-scale deployments of facilities infrastructure devices and IT network equipment. Deployment densities, power densities, cooling requirements, and other facility supporting infrastructure as well as IT infrastructure requirements impact the ability for facility and IT operational managers to effectively control and maintain the computer room.

As Computer Room Management becomes a more complex and challenging problem, manufacturers of computer room management software have released improved solutions which can, in certain instances, integrate with building management systems. These comprehensive management solutions fall into a variety of categories including:

  • Asset Management. Provide database tracking of IT and/or support (facility) infrastructure assets which may or may not include auto discovery and change management
  • Asset Location Management. Provide automated physical location tracking of IT and/or support (facility) infrastructure assets.
  • Real-Time Monitoring. Provide hardware and/or software for automated real-time data capture of temperature, humidity, power, security, leak detection, camera surveillance, etc.
  • Energy Management. Provide automated real-time data analysis of energy usage for IT and/or supporting infrastructure resulting in PUE trending.
  • Capacity Planning. Provide real-time data analysis for space, power, and cooling capacity planning.
  • Optimization Management. Provide IT performance versus available resource analysis.
  • Documentation Management. Provide online document retention, management, and control.
  • Computational Fluid Dynamic (CFD) Modeling. Provide dynamic airflow and temperature modeling for predictive analysis of cooling systems performance.
  • Maintenance Management. Provide maintenance management including scheduling, service history, entitlement tracking, cost analysis, etc.
  • Power Connectivity Management. Provide power connectivity management in device hierarchical manner.
  • Data Connectivity Management. Provide data connectivity management in device hierarchical manner.

Learn More about these Computer Room Management solutions here.

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PTS’s DCMMS solution tracks infrastructure maintenance schedules, provides operators with necessary activities to maintain devices, keeps track of assets, spare parts, and work orders related to maintenance. Once work orders related to preventive maintenance are completed, they can be reviewed for accuracy by service management and accessed during follow-on preventive maintenance schedules. Ultimately, computer room managers can avoid unnecessary downtime by adhering to best practices and manufacturer recommended preventive maintenance schedules

To learn more about PTS recommended Data Center Management or DCIM Solutions, contact us or visit (in alphabetical order):

To learn more about the PTS Data Center Maintenance Management Software (DCMMS) Solution, visit the DCMMS home page or one of the links below:

Management

Maintenance

Equipment

Additional DCMMS Links

Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.

Data Center Managed Maintenance (DCMM) Service

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data-center-managed-maintenance-service-fullThe PTS Data Center Maintenance Management Service provides a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.

The goal of the service is to help organizations:

  • Increase their support infrastructure asset life
  • Track maintenance details
  • Prevent equipment failures
  • Improve labor productivity
  • Reduce equipment downtime
  • Minimize inventory
  • Lower the total cost of data center maintenance

data-center-capacity-management-cycle-fullPreventing failures in mission-critical facilities infrastructure requires a holistic approach including effective planning, design, construction, commissioning, implementation, asset management, monitoring, maintenance, and predictive analysis.

Striking a balance amongst these eight areas is critical to maintain 100% uptime for data center facility assets. The PTS Data Center Maintenance Management service provides support for asset management, monitoring, maintenance, and predictive analysis. The service may include any combination of all four components.

The service includes six (6) levels which may be customized to the requirements of your data center and skill set of your operational or facility personnel.

Level
of
Service

DCMMS

Infrastructure,
Contractor,
& Entitlement
Management

Onsite
Periodic
Inspections

Part-Time
Onsite
Employee

Full-Time
Onsite
Employee

7×24
Onsite Shifts
w/ Supervisor

1

X

X

X

X

X

X

2

X

X

X

X

X

3

X

X

X

X

4

X

X

X

5

X

X

6

X

Data-Center-Maintenance-Management-DCMMS-01-fullAt the core of providing any of these levels of service is PTS’ purpose-built Data Center Maintenance Management Software (DCMMS) solution. This software allows PTS to effectively and efficiently manage and track maintenance activities, service histories, warranties, service contracts, parts inventory, work orders, and other details for all assets under Data Center Managed Maintenance support.

After documenting and establishing a process for tracking and maintaining facility assets, PTS can assign a data center facility maintenance expert for infrastructure, contractor, and entitlement management of the data center facility itself. Moving from basic oversight, PTS can provide periodic onsite inspections as well as part- or full-time facility management personnel. This allows clients to focus on other mission critical activities such as IT management and maintenance, budgeting, or build-outs. Our premier service, Level 6, includes complete 7x24x365 onsite support and management.

We accomplish delivering professional maintenance management by first developing a custom Data Center Maintenance Plan for the site and then implementing it. We follow this by scheduling the maintenance services, inspecting the work on a regular basis, and tracking these activities in DCMMS. Finally, we maintain all records on a real-time basis to ensure a detailed portfolio maintenance related documentation exists, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more.

FEATURES BENEFITS
Develop and manage a data center maintenance plan Provides a complete & integrated managed solution for operational maintenance of data center support infrastructure
Provide a PTS data center facility maintenance expert Assures industry accepted maintenance management tools, techniques, and practices are utilized to maintain facilities and supporting infrastructure
Schedule qualified and approved service personnel Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance
Periodically inspect all performed maintenance services Assures all maintenance services have been performed in accordance with established procedures
Site specific documentation Provides a portfolio of maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more
Computerized Maintenance Monitoring Software (CMMS) Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance

Optional services include real-time monitoring and emergency response support:

OPTIONAL SERVICES DESCRIPTION
Real-Time Monitoring
  • Monitoring Systems Design
  • System Installation Materials and Labor
  • One Time Charge vs. Lease Payback Options
  • Periodic Strategic Meetings
Emergency Response Coordination
(Included in Level 1-3)
  • PTS 7x24x365 NOC Monitoring & Dispatch
    (Only with RT Monitoring Option)
  • PTS 7x24x365 Dispatch
  • Client Dispatch / PTS Follow-up

PTS provides Data Center Managed Maintenance on all your critical facility supporting infrastructure as well as room or non-asset based items. Assets pre-loaded in the software include Automatic Transfer Switches (ATS), batteries, CRAC/CRAH units, electrical switchgear, among others. Room or Non-Asset Based items include Building Automation Systems (BAS), Building Management Systems (BMS), fire suppression, room cleaning, and many others.

To learn more about PTS consulting services to support data center, computer room, and server room design, build, management, and maintenance, contact us or visit:

Learn more about the PTS Data Center Maintenance Management Software (DCMMS) solution, an application designed specifically to support operations management of critical facility supporting infrastructure.

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Data Center Maintenance Management Software (DCMMS) Solution

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PTS’ Data Center Maintenance Management Software solution (DCMMS) provides a complete & integrated management platform for operational maintenance of a data center and its support infrastructure.

Data-Center-Maintenance-Management-DCMMS-01-full
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Our goal in the development of this software is to provide a best-in-class solution aimed specifically at providing data center managers with a tool to manage all aspects of support infrastructure maintenance within the data center. In using this tool, organizations will increase their support infrastructure asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of data center maintenance.

DCMMS is a comprehensive application specifically designed to manage all support infrastructure assets within a data center. The solution is a web-based application which tracks all assets by type, manufacturer, age, and manages the assets against standard manufacturer-based maintenance schedules. All schedules, tasks, dates of service, problems, issues, resolutions, and other maintenance-based required items are tracked for each asset through the software system.

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DCMMS Asset Information
From the equipment list, service administrators can drill down to retrieve detailed asset information, warranty information or service histories. Clicking on an asset’s location will display a visual view of the asset within the data center. Advanced search capabilities allow service staff to find the set of assets needed for maintenance and searches can be saved for reuse later.

 

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DCMMS Service Routines
DCMMS provides pre-defined Service Routines such as those for planned/unplanned maintenance including preventative maintenance tasks for data center equipment (CRAC, PDU, UPS, etc.) with manufacturer recommended maintenance intervals, planned downtime, parts required, personnel availability, costs to service and full management reporting of issues and outcomes necessary to properly maintain the support infrastructure across all of a company’s data center facilities.

 

(Click image to view full-size)
(Click image to view full-size)

DCMMS Integrated Calendar
In addition, DCMMS provides an integrated calendar for easy preventative maintenance, work order management, and calendar-based scheduling. Drill down from the calendar view to a specific work order, site or date.

Finally, DCMMS is available for purchase or as a client/server application or as a PTS-hosted service solution. The cost of DCMMS is based upon the number of assets under management and is tiered to support small to large-scale data center management operations.

Optionally, on behalf of the client, PTS can maintain organization of all maintenance details through our Data Center Maintenance Management Service offering. Contact us for more information.

The DCMMS solution provides a solution previously unavailable to data center managers for effective and efficient maintenance of support infrastructure. This is the last step in the eleven-step process for proper management of a data center.

Data Center Project Process Data Center Consulting Data Center Design and Engineering Data Center Products Data Center Construction Data Center Commissioning Data Center Implementation Data Center Monitoring and Control Data Center Operations and Maintenance

FEATURES BENEFITS
Complete maintenance solution for all data center and support infrastructure Provides a first-of-its-kind maintenance management solution for data center and support infrastructure
Single repository of all maintenance activities by data center asset including both IT and facility infrastructure Cost effective solution to maintain or track IT and facility assets in the data center
Track service history for all managed assets Retain a complete service history by device
Loaded with pre-defined service tasks for data center infrastructure Easily set up and deploy a data center maintenance plan; Provides a complete & integrated solution for operational maintenance of a data center
Provides complete maintenance profiles for all major support infrastructure in the data center No need to research required maintenance cycles, parts and service needs for products, the system provides this intrinsically; significantly reduce time to establish maintenance schedules for all support infrastructure products
Create and track work orders with defined scopes-of-work Assures the workforce is on site, at the appropriate time, and with the appropriate skills and procedures to provide expert support systems maintenance
Track all device entitlements including warranty and service contracts Prevent lapses in warranty and/or on-site service coverage
Calendar view Visually organize service tasks, work orders, and maintenance resources via a calendar view
Maintain all site and device specific documentation Provides a portfolio maintenance related documentation, such as asset tracking, maintenance records, maintenance procedures, contact lists, service contracts, warranties, ‘as-built’ drawings, and more
Extensive and automated reporting to allow tracking of maintenance and costs Helps organizations increase asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of maintenance
Available as a client/server application or a PTS-hosted solution Provides purchaser choice of capital versus expense for accounting purposes; don’t have to tie up your IT infrastructure for deployment
Ability to tie into real-time monitoring systems to provide condition-based maintenance (future release) Active maintenance of assets; seamless integration with already deployed real-time monitoring systems
Able to interface with asset management systems to load existing data into the system quickly prior to launch (Future) Easily set up and deploy system

To learn more about maintenance management solutions and services, contact us or visit:

Management

Maintenance

Equipment

Additional DCMMS Links

Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.

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