Data Center Facility Maintenance

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 Data Center Managers have a daunting task to manage the entire facility infrastructure in all data centers within the enterprise. Many times the management of the hundreds or thousands of different infrastructure devices is completed by using a custom-developed in-house system, database, or spreadsheet. These unsophisticated approaches put the onus on the service technician to gather service data, manufacturer recommended service or preventive maintenance activities and intervals, and other service and maintenance related information.

data-center-facility-maintenance-fullTo support proper data center facility maintenance and avoid the pitfalls of missing information or missing service maintenance on particular devices, PTS has developed a first of its kind data center maintenance management system. The Data Center Maintenance Management Software (DCMMS) solution was designed exclusively to support data center maintenance activities.

The DCMMS allows service managers to systematize data center facility maintenance by tracking all facility assets and all facility assets under maintenance contracts. The information for each asset is tracked in the system including location, service contracts, historical preventive maintenance information, and manufacturer recommended preventive maintenance information. Manufacturer information may include recommended tasks, parts, and time to completion. Service managers pull this information into work orders as preventive maintenance for an asset come due. The work orders can then be implemented by service technicians before being reviewed and closed out by service managers. Completed work orders with all relevant information are stored within the DCMMS system with easy search features for review at a later date or prior to the next data center facility maintenance cycle.

In addition, PTS provides additional capabilities and bandwidth to support Data Center Facility Maintenance. Our Data Center Managed Maintenance (DCMM) Service allows client personnel to focus on strategic initiatives and other mission critical infrastructure projects.

The goal of the service is to help organizations:

  • Increase their support infrastructure asset life
  • Track maintenance details
  • Prevent equipment failures
  • Improve labor productivity
  • Reduce equipment downtime
  • Minimize inventory
  • Lower the total cost of data center maintenance

Data Center Maintenance Management Software Solution (DCMMS) visit the DCMMS home page or one of the links below.

Management

Maintenance

Equipment

Additional DCMMS Links

Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.

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